To perform a debug it is necessary to stop the Windows service "DaemonIAT".

Once done, making sure that the ListenerIAT is not running, run it manually from the Server folder in the IT Asset Tool installation path.

Running it manually prevents the Listener run in background mode and will be execute in the console mode allowing you to view any logs or issues.

Make sure that the Microsoft SQL server is reachable to TCP port 1433 and that the SQL server accepts remote connections.

Below a guide configuration:

https://www.it-asset-tool.com/documentation/agentless/microsoft-sql-server-installation.html

P.S: Remember to Enable the "SQL Server and Windows Authentication mode" to permit the connection from "sa" user of SQL.

To ensure that all hosts are scanned by IT Asset Tool you must have an exception in the Firewall Client to allow IT Asset Tool and and verify that the following Windows services are enabled on each client:

  • RCP
  • Remote Registry
  • Windows Management Instrumentation

In addition, the Client must have the "File and printer sharing" component active.

Once you have verified that they are active, make sure that their host name is solvable by DNS and is included in the "Computers" object of Active Directory.

Below is a link to the guide: https://www.it-asset-tool.com/documentation/agentless/agent-less-configuration.html

 

To install IT Asset Tool and connect it to a remote server it is necessary to install IT Asset Tool from setup as done for the server part. Before running IT Asset Tool, copy the db.sqlite file present in the installation folder of IT Asset Tool server.
Once "IATMng.exe" is executed, log-in with your the credentials and from the "config" section stop the "Management Service" and click on the "Uninstall" button to remove the Windows Service "DaemonIAT" from the Client PC.

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